Reveloft Refund Policy
Clear, fair, and transparent refund guidelines for all our services
Our Commitment
At Reveloft, we strive for excellence in every service we deliver. This policy ensures transparency and fairness in our refund process.
Services Covered
This policy applies to all Reveloft services including:
Digital Marketing
Strategy, Franchise & Enterprise Solutions, Lead Generation
SEO Services
Local SEO, Technical SEO, SEO Audits, Generative Engine Optimization
PPC & Advertising
Google Ads, YouTube Ads, Programmatic, SEM, Franchise & Enterprise PPC
Social Media
Marketing, Brand Management, Advertising, Platform-specific campaigns
Website Services
Design, Development, Hosting, ADA Compliance
Content & Media
Writing, Video, Photography, Translation, Email Marketing
eCommerce
SEO, PPC, Optimization, Amazon, Shopify, Walmart, Target Plus
When You Can Get a Refund
Service Not Started
If we fail to begin your service within 7 business days of payment confirmation.
Technical Failure
Our platform issues preventing service delivery for more than 48 hours.
Mid-Service Cancellation
If you cancel after work has begun, refund is calculated based on work completed.
Non-Refundable Services
Completed Work
Any service that has been fully delivered and accepted.
Strategy & Consultation
Planning, audits, analysis, and strategy sessions.
Content Creation
Writing, design, video, photography after approval.
Setup & Implementation
Technical setup, campaign configuration, optimization.
Third-Party Costs
Ad spend, platform fees, software subscriptions.
Crypto Payments
All cryptocurrency transactions are final.
How to Request a Refund
Submit Request
Email refunds@reveloft.com with your order details and reason.
Review Process
We’ll review your case within 3-5 business days.
Decision & Processing
If approved, refund will be processed within 10 business days.
Important Notes by Service Type
SEO Services
Results take 3-6 months. No refunds for early performance expectations.
PPC Management
We manage your campaigns, but don’t guarantee specific ROI or ad performance.
Social Media
Content creation is non-refundable. Engagement rates vary by platform.
Website Design
50% deposit non-refundable after design approval. Hosting refunds pro-rated.
Timeline Summary
Need Help?
Contact our support team for any questions about our refund policy.
Thank you for choosing Reveloft. We’re committed to your satisfaction and success.